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    Pinax · Help

    Help & FAQ

    Common questions about authentication, RPC, streaming, and billing. Don't see what you need? Email support and we'll help directly.

    ⌘K
    01

    Authentication

    Keys, tokens, requests4 questions
    Sign in with GitHub from any page (top-right Sign in button), then visit /keys. Your default project ships with one key — copy it from the Keys page.
    Helpful?
    02

    RPC usage

    Methods, chains, performance4 questions
    See the catalog at /docs/rpc. We support the standard read methods (state, blocks, transactions, fee history, gas estimation, simulation via eth_call) across every chain that runs an RPC node. Unsupported on our endpoints: eth_getLogs and eth_sendRawTransaction — use a dedicated indexer or relay for those.
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    03

    Limits & billing

    Plans, quotas, invoices3 questions
    04

    Streaming & indexing

    Substreams, Firehose2 questions
    Still stuck
    We're fastest by email.
    Include your project UUID for the quickest reply.